Shipping policy

Shipping Policy

Thank you for shopping with us! Please read our shipping policy carefully before placing your order.

Domestic Shipping (Australia)

We offer the following shipping options for all orders within Australia:

  • Standard Shipping — $11.00 AUD. Estimated delivery: 3–7 business days.
  • Express Shipping — $15.00 AUD. Estimated delivery: 1–3 business days.

Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has been dispatched.

International Shipping

We ship internationally to the following countries: United Arab Emirates, Austria, Belgium, Canada, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, and United States.

  • Standard International Shipping — $20.00 AUD. Estimated delivery: 7–21 business days depending on destination and customs processing.

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fee.

Order Tracking

Once your order is shipped, you will receive an email with your tracking number. Please allow up to 24 hours for tracking information to update.

Delays

While we strive to meet all delivery estimates, delays may occur due to public holidays, weather events, customs processing, or courier disruptions. We appreciate your patience in such cases.

Contact Us

If you have any questions about your shipment, please contact us through our website and we will be happy to assist.